Contact information

CONTACT INFORMATION

If you have questions about an order, product, payment, shipping, return, exchange, or refund, please contact the UBORYA customer service team.

Customer Service Email: lw_xfys@163.com

When contacting us about an order, please include:

• Your full name
• Your order number
• The email address used to place the order
• A clear description of your question or issue
• Relevant photos or videos, if the item is damaged, defective, incomplete, or incorrect

Please do not send returns without contacting us first. Our customer service team will review your request and provide the official return address and return instructions.

We aim to respond as soon as possible. Response times may be longer during weekends, public holidays, major sales, and other high-volume periods.

Business Name: UBORYA
Customer Service Email: lw_xfys@163.com